Terms, Policies & Shipping

 

Welcome to Alleviair. This page consolidates all legal and operational frameworks governing your partnership with us. As a B2B supplier with over two decades of industry leadership, we believe that clarity in policy is the foundation of trust and operational efficiency.

Please review the following documents carefully. They define our mutual commitments, protect your business interests, and ensure seamless order fulfillment.

1. Terms of Service

Our Terms of Service establish the general conditions under which we provide products and support to commercial clients. By placing an order, you agree to these terms, which cover account responsibilities, order acceptance, and limitations of liability—all designed to align with international commercial standards.

2. Privacy Policy

We are committed to safeguarding your business data. This policy details how we collect, use, and protect your information, complying with global privacy regulations. Your operational confidentiality is a priority in every transaction.

3. Your Privacy Choices

Under applicable privacy laws, you have specific rights regarding your personal data. This section outlines your options to opt-out, access, or correct information, ensuring you remain in full control of your digital footprint with us.

4. Payment Policy

We offer flexible, secure payment solutions tailored to B2B accounts. This policy specifies accepted methods, invoicing cycles, credit terms, and any applicable fees—so you can plan your procurement with full financial predictability.

5. Shipping Policy

With a 30,000 m² production facility and a daily output exceeding 20,000 filter units, we maintain robust inventory and logistics capabilities. This policy defines shipping methods, lead times, packaging standards, and tracking procedures to guarantee on-time, damage-free delivery worldwide.

6. Refund Policy

Quality is non-negotiable. In the unlikely event that a product does not meet our jointly agreed specifications, this policy outlines clear, fair procedures for returns, inspections, and credits—minimizing downtime and protecting your supply chain.

7. Intellectual Property Rights

All designs, trademarks, and technical specifications associated with Alleviair products are protected by intellectual property laws. This policy affirms your rights to use our products while respecting our proprietary technologies and brand assets.

Why Alleviair

Behind every policy stands a company with proven industrial strength:

  • 20+ years of specialized manufacturing experience

  • 100+ advanced production units ensuring precision and consistency

  • 30,000 m² state-of-the-art production campus

  • 20,000+ filters produced daily, meeting ISO and other international quality standards

We do not just sell filters—we deliver performance guarantees, legal certainty, and supply chain reliability.

For any questions regarding these policies or our capabilities, please contact your account manager or our legal compliance team.